About United

About United Housing

Our vision

To be recognised as the largest BME led organisation that facilitates BME and other diverse communities to play an active and proportionate part in socio-economic life within the South West region.

Our mission statement

To be an exemplary provider of housing, support and care services to diverse communities and supporting regeneration, community development and community cohesion that offers choice, good value and meets the needs and aspirations of our present and future customers.

Our values

Shaping the way we work are the values which we always seek to demonstrate:

Equality & Diversity: We believe in the principles of equality and diversity and we shall ensure that these principles guide and determine all of our operations.

Listening: We believe that our continued success and effectiveness predicates upon listening to our customers and stakeholders and developing services based on their views.

Staff Development: We recognise that our greatest assets are the people that work for the organisation and we will continue to value our staff.

Continuous Improvement: We recognise that our goals can be achieved only if we seek continuous improvement in all we do.

Our goal

To be the best BME led provider of affordable housing solutions for diverse communities in the South West.

We aim to undertake the above by being an effective social business performing in the top quartile of housing association sector performance and seeking continual improvement by understanding and meeting the expectations of our customers